This course will enable you to understand how to competently and efficiently operate a CCTV traffic enforcement scheme within the UK while staying within the current legal framework. You will also gain the confidence and ability to handle breaches of regulations correctly and effectively. This course forms part of our career development programme for operators.

What will you learn?

• Roles and responsibilities of CCTV staff
• Codes of practice, procedures and guidelines
• CCTV equipment and its operation
• Control room communications
• Legislation
• Dealing with incidents
• CCTV Surveillance techniques
• Emergency procedures in the CCTV control room
• Body Language skills
• Producing images of evidential quality
• Audit trails and vital documentation