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The Minute That Follows You Home: The Human Cost of the Empty Minute
This panel is not about policy, training standards, or organisational process.
It is about the minute none of us can predict.
The Empty Minute is the space between something going wrong and meaningful help arriving. You never know when it will happen, who it will happen to, or whether it will involve a stranger, a colleague, a friend, or someone you love.
For some people, it lasts seconds.
For others, it lasts a lifetime.
Drawing on lived experience, expert witness insight, and leadership from across the security and safety profession, Hosted by Marie Tyler, Executive Director of IPSA:
Ian Fox – Empty Minute initiative creator, Satia Rai, CEO of IPSA, and Eric Stuart QPM, former Chair of the United Kingdom Crowd Management Association, explore:
- Why the Empty Minute is never theoretical when you are inside it
- How ordinary people end up carrying extraordinary consequences
- What freezing, acting, or hesitating feels like in real human terms
- How outcomes ripple outward into guilt, pride, trauma, and identity
- Why no amount of distance, role, or seniority protects you from being “the one who was there”
Eric will reflect on the first Empty Minute story and what incident investigations repeatedly reveal: that the most consequential decisions are often made by people who never expected to be decision-makers at all.
This is a conversation about vulnerability, responsibility, and the uncomfortable truth that when something happens, the person who lives with it afterwards might be you.
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