Open by Design: Making Interoperability Work in the Real World

29 Apr 2026
The Forum
The Forum

This session examines how open standards, APIs, and interoperability improve outcomes for end users and integrators alike. Panelists will share real-world examples of systems working well together and discuss how openness can reduce risk, improve flexibility, and future-proof investments.

• Everyone says they support open standards until it costs them something. Where does the commitment to openness actually get tested in a real deployment?
• An end user sitting in this audience right now is evaluating vendors. What should they specifically ask for in a tender or procurement process to separate genuine interoperability from marketing language?
• Aliro is moving. OSDP is established. We have standards bodies doing real work. What is still missing before interoperability becomes the default expectation rather than the exception?

Speakers
Zak Hapgood
Zak Hapgood, CTO & UK MD - ID-ware
James Clark
James Clark, Sales Director - EMEA & APAC - AMAG Technology
Magnus Lundberg
Magnus Lundberg, Director, International Business Development | OEM - SystemHouse Solutions AB
Nigel Austin
Nigel Austin, UK & Ireland Sales Manager - Octave