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The Security Event

8 - 10 April 2025 | NEC Birmingham, UK

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Security Cameras

08 Jan 2024

COP UK | More than just a distributor

COP UK Stand: 5/D50
COP UK Trade Counter

Established in 1996, COP UK has evolved into a renowned distributor, distinguished by our commitment to unparalleled service and support.

With a solid reputation in the industry, we embody the ethos of being substantial enough to deliver yet personalised enough to care about our customers.

Our Journey.

As the UK's fastest-growing security distributor, COP boasts a dedicated team of over 60 professionals across our head office in Saddleworth and our three trade counters strategically located across the UK.

Trade Counters | Your Gateway to Quality.

At our trade counters in Saddleworth, Manchester City Centre, Bradford, and Birmingham, customers can explore a diverse range of top-tier brands and products.

Our Saddleworth & Birmingham branch also features a state-of-the-art demo room, where our knowledgeable team is available to help with any questions.

To book a training session in our demo suites contact your COP Business Development Manager or email us at training@cop-eu.com.

An Extensive Portfolio of Leading Brands.

As authorised distributors for esteemed security brands such as Hikvision, TP-Link, Apollo, C-Tec, Texecom, Ajax, Pyronix and many more.

We prioritise strong partnerships with key suppliers to ensure consistent stock availability and competitive pricing.

Find out more via our website www.cop-eu.com

Our Commitment.

COP stands by the most comprehensive service and support package in the industry. With a staggering 99.9% stock availability, dedicated account managers, and warranties of up to five years, including hassle-free advance replacements, we set ourselves apart in our commitment to unparalleled service.

Pre-Sales Expertise.

At COP pre-sales and project support form integral components of our commitment to delivering exceptional solutions and services to our customers.

Our pre-sales team plays a crucial role in understanding the unique needs and requirements of prospective customers, engaging in thorough consultations, and crafting tailored proposals that align with their objectives.

Building strong relationships during this phase to ensure a deep understanding of our customer’s challenges.

Find out how our pre-sales team can help you - pre-sales@cop-eu.com

Project Support.

Simultaneously, our project support team collaborates closely with our customers during the implementation phase, offering hands-on assistance and expertise to guarantee seamless integration and successful execution.

"At COP UK, we redefine excellence, offering unparalleled project support that transforms visions into reality." Nathan Garner | Chief Projects Officer.

This collaborative approach ensures that we not only provide innovative solutions but also support our customers throughout the entire lifecycle of their projects, fostering long-lasting partnerships built on trust and mutual success.

Contact our project support team - projects@cop-eu.com.

Technical Assistance: Empowering Installers.

 

Our technical support team is unwavering in its commitment to enhancing installation efficiency for our customers.

With an impressive average call response time of just 10 minutes, we prioritize swift issue resolution. In addition to our rapid response system, we offer a complimentary pre-configuration service to streamline the initial setup process, ensuring a hassle-free experience for our customers.

Embracing modern communication methods, we provide direct support through WhatsApp, offering a convenient channel for quick and efficient problem-solving.

As part of our comprehensive support package, we go beyond the norm by providing a free remote DVR network setup service, enabling customers to enjoy the full functionality of our products without the complexities of network configurations. Our dedicated support technicians are always ready to guide customers through the installation process, ensuring a seamless and successful experience.

At COP we are not merely a distributor; we are your dedicated partner in securing success. Embrace excellence, reliability, and innovation with COP your gateway to top-tier security solutions.

Contact us today - sales@cop-eu.com | 01457 874 999.

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