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SmartTask
- | IT & Cybersecurity
- | Other
- | Alarm Response & Keyholding
- | Control Rooms
- | Lone Worker
- | Mobile Patrols
- | Property Inspections & Protection
- | Security Guarding
- | Void Property Protection
- | Open & Lock Service
SmartTask’s scheduling and workforce management solution is designed based on feedback from hundreds of UK customers, helping them radically improve planning and management, enhance communications and increase transparency. Comprehensive and easy to use tools, enable our customers to effectively manage staffing, reporting and compliance for events, mobile and static guarding.
Tel:
Address
Grafton HouseGrafton Street
High Wycombe
Buckinghamshire
HP12 3AJ
United Kingdom
News
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- User friendly system enables rapid employee adoption and rollout
- Lone officer and site safety ensured with integrated check calls and monitoring of patrols
- Scheduling, booking on/off employees is easier and more accurate
- Time taken to carry out admin tasks reduced from hours to minutes
- Easily accessible reports on the business can be presented in different formats
- Easier to use, streamlined billing process
- Customer portal keeps clients fully informed of rosters, reports and patrol data.
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SmartTask software optimises working processes, improving performance, response times and providing accurate payroll
• More efficient processes result in improved service delivery
• Easy to use interface improves communication for faster response
• Optimised allocation of resources contributes to cost savings
• Integration with accounting systems reduces errors and improves payroll accuracy
• Partnership approach to understand business key requirements ensures fast time to value -
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SmartTask Mobile Patrols and Alarm Response apps help leading security company in South West England consistently meet SLAs and ensure officer welfare
- Round the clock real-time information on operations ensures officer welfare
- Reduced admin and faster response on alarm callouts
- Detailed patrol information supports audit requirements
- Comprehensive reports demonstrate services provided against SLAs
- Accountability and visibility of service helps win new business
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A key element of any mobile workforce app is engaging with workers, and on-going communications. This is particularly important in the cleaning industry where people are working at customer sites, often on their own. In addition, some may be occasional, seasonal or contract workers, in which case they may not have the SmartTask app open on their mobile devices all the time, so may miss important messages.
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Control Room operatives save 5 hours on check calls during a typical 8 hour night-shift, releasing time back to proactive monitoring and support
Benefits at a glance
- Significant time saved on check calls – 5 hours on a typical 8 hour night-shift
- Ease of use, flexibility and configurability
- Security guards trust SmartTask to check in and check out, communicate the progress of their site patrols and manage their holidays in real-time and on the move
- Electronic forms log all site patrols and DOV vehicle checks
- Single repository for critical security guard documentation ensures compliance with important government certification such as SIA status
- One single integrated system provides clarity for the Control Room on all operations
- Success of SmartTask implementation kickstarts expansion to other parts of the organisation.
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All-in-one solution from SmartTask opens the door to new business opportunities for Orion Safeguarding.
Benefits at a glance
• All-in-one solution for HR, rostering and payroll provides complete view of operations
• Easy to use and versatile
• Automation yields significant time savings
• Proof of service enhances accountability
• Consistent and cost-effective client reporting
• Greater protection for mobile patrols and lone workers
• Powerful auditing tool
• Effective compliance management supports future business expansion
Products
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We’re adding more features to a dedicated events module to bring together the existing tools and combine them with new features to make is easier than ever to effectively and flexibly resource events. -
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Still using paper run-sheets? Scrambling to organise Alarm Responses because you need to call officers first see where they are and if they can attend? Struggling to collate details of services provid ... -
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Simple to use ‘at a glance’ schedule creation tool that significantly reduces administration time and cost, and ensures you know how to best coordinate security staff at all times. Artificial intellig ... -
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Know where your security officers are 24/7 and what activities they are undertaking. Accurately record proof of shift times. -
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Whether it’s inspections, audits, or safety equipment checks – almost any routine, or event-driven data capture activity, can be automated with workflow logic, GPS location/time/date, camera and signa ...
Videos
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Build efficiencies in your operations that your staff will love and so will your customers.
