Originally, Britomart had a range of security systems throughout the buildings that lacked cohesion and functionality. It was difficult for management to get a clear overall picture. That’s why a decision was made to bring security together onto one unified platform using ICT.

Protege GX allows to bring the hotel's base build doors, the lifts, and all the guest rooms onto one platform. According to Bailey, “Pretty much every door within the hotel, even cleaners' cupboards and server rooms are controlled through Protege.” 

Another area where Protege GX excels is the integrations required within the hotel to make sure the customer, and users, have a seamless experience. The Hotel Britomart has integrations between wireless locks on the guest rooms, the main base build system, and the hotel’s property management system (PMS). “So, Protege GX integrates with both Salto, and the PMS – Protel,” says Bailey.